Case Study:
How Ross Creek Dental Broke Through and Scaled Growth

Overview: From Limited Online Presence to Market Growth Leader

Ross Creek Dental, a long established dental clinic in Fort Saskatchewan, Alberta, sought to expand its digital presence, attract more patients, and strengthen its brand authority in a competitive market. Despite a solid reputation, the clinic faced challenges in Google visibility, patient acquisition, and brand engagement.

Evolve One Digital stepped in to implement a holistic, high-impact growth strategy, blending SEO, paid advertising, and brand-building initiatives to drive measurable success.

The Challenges: What We Set Out to Solve

Low Google Search Visibility – The clinic had limited organic rankings and was virtually unranked for many critical search terms.

Stagnant Lead Growth – While inbound calls were coming in, conversion rates and search-driven leads needed improvement.

Underutilized Social & Local SEO Potential – The brand had an opportunity to leverage social content and local search listings to strengthen its credibility, engagement, and patient lead-flow.

The Solution: A Multi-Faceted Approach to Digital Dominance

Our team at Evolve One Digital took a strategic and comprehensive approach to address these challenges. Our plan was not just to enhance visibility but to position Ross Creek Dental as the go-to dental clinic in the region.

1. Developing a Strategic Marketing Framework:

  • We crafted a detailed marketing strategy tailored specifically to Ross Creek Dental’s goals. This included identifying key performance indicators and major opportunities for improvement, while setting realistic targets.

  • By understanding their unique value proposition, we could effectively communicate their strengths to a broader and targeted audience.

2. Creating Compelling Brand Messaging:

  • We focused on developing a compelling brand narrative that resonated across all digital platforms. This messaging emphasized their 50-year legacy of care and the comprehensive services they offer.

  • Strong brand messaging was integrated into their website, social media, and digital ads, ensuring a consistent and engaging presence.

  • We designed and developed more emotionally compelling and professional creatives, both static and video, which attracted a more discerning patient, as well as conveyed a higher level of professionalism and industry authority

3. Executing Omni-Channel Campaigns:

  • Our team launched targeted campaigns across key channels, leveraging both paid and organic strategies to capture a wider audience.

  • We utilized SEO techniques to improve their visibility in search engines, ensuring they ranked high for keywords like “Dentist Near Me” and “Family Dental Clinic Fort Saskatchewan”.

  • Social media campaigns were designed to boost engagement, while paid (search + social) ads targeted potential patients actively seeking dental services.
  • The clinic’s website was optimized for conversions, linking the new brand messaging with strong call-to-actions

  • AI chat was utilized to help engage website visitors and answer their questions without adding man-hours to the clinic’s team

✅ Google Search & Local SEO Optimization

  • Grew Google search leads from 406 in Q3 to 471 in Q4 (+16%)

  • 4 major keyword terms ranked in the top 3 map pack

  • Improved SERP rankings from virtually unranked to multiple top 20 positions (projected to break into top 10 in next 90-120 days)

✅ Website Growth & Organic Traffic Expansion

  • Active website users grew by +400%

  • Organic search traffic increased by 444%, while direct search rose 172%—indicating an expanding brand presence

  • Organic social traffic improved by 475%

  • New Users increased by 494%

✅ High-Impact Paid Advertising & Lead Generation

  • 1.2M advertising impressions generated in Q4
  • Google Business Profile & Meta campaigns drove 1,081 inbound call leads

     

  • Meta paid ads alone produced 610 inbound calls, with 373 first-time callers

     

  • Lowest cost-per-call campaign: “Entire Family’s Needs” ad—producing 56 calls at $27.66 per call

📊 The Results: A Data-Driven Growth Surge

+89% increase in website visits from Google Business Profile (130 → 246)

+3% increase in total Google-driven leads (457 → 471)

Expanded local search authority, securing top 3 rankings for multiple terms

High-impact advertising generated 1,081 inbound calls across Google & Meta

New patient exams increased by 52.5% over previous 6 month time period

Total clinic appointment bookings rose to 3397 in the recent 6 month timeframe, vs 1310 total bookings in the previous 6 months.

Increase in total appointments booked resulted in a 29.7% improvement in appointments per dentist

Local Map example:

“Dentist Near Me” Improvements

Sept/24

Jan/25

💡 Key Takeaways & Future Growth Areas

Ross Creek Dental’s brand presence and lead generation saw substantial gains, thanks to an integrated approach to SEO, paid ads, and brand visibility efforts. A key factor was also the brand messaging strategy, which crafted more modern creatives with compelling messaging, attractive imagery, and unique taglines.  Looking ahead, we see even more opportunities to build long-term brand equity by:

Increasing engagement on social media with staff & patient content
Driving more patient reviews to enhance local reputation
Optimizing omni-channel content strategies for long-term brand loyalty

Like many businesses, Ross Creek Dental needed to attract high-quality leads and strengthen its local market presence.  By optimizing search rankings and prioritizing quality social creative, Ross Creek Dental went from being virtually invisible online to a top player in their market—this strategy works for any business looking to win more customers.

Finally, highly targeted paid ad campaigns drove a 60%+ increase in qualified leads and 52%+ increase in new patient exams —proving that smart brand-focused advertising attracts real customers, not just clicks.

📞 Want to Achieve Similar Results? Let’s Talk.

If you’re looking for real, data-driven marketing that drives patient growth and brand authority, Evolve One Digital is ready to help.

🚀 Let’s build your success story. Book a strategy session today!